3/5/2023 0 Comments Speeddial disappearedWe were using the M365 business standard license and the M365 phone system license. This was only happening to one user on the tenant. If we deleted that contact, the other contacts that we had added to speed dial would show up for a couple of seconds and then disappear but if we looked into the contacts themselves, they said they were in the speed dial group. Whenever we would try to add the contacts to either his desk phone or desktop app, only one contact would show up. They were working just fine for the first couple of weeks, but then they disappeared. We have one user who reached out last week because his speed dial contacts were missing. We have a client that we moved to the Microsoft Teams phone system and are using the Yealink T58A phones. So far I have gone 48 hours with Teams running locally and (knock on wood) the speed dial contacts have been stable. The above is what has eradicated the issue I had with my "Speed Dial Contacts disappearing intermittently". and it seems almost like Teams is performing a bit better. I then started Teams and decided to leave it running and test for 24-48 hours during which time I would test it. Restarted Outlook and gave it a chance to re-create fresh cache files.Ħ. This time I told it only to cache 6 months rather than "unlimited" which is what I had before. Change each account to enable local caching again. I then went into "Control Panel" and "Mail (Microsoft Outlook)" -> "Email Accounts".Ĥ. Their location is C:\Users\\AppData\Local\Microsoft\Outlook.ģ. I moved my existing cached outlook files to a safe place Log out of Outlook and back in to Outlook to ensure I was connecting OK directly to the mailboxes at the Online Exchange. "turn off Caching Mode" on all my mailboxes.Ģ. I went through the normal MS Support channels and although they admitted to knowing there was an issue, they were unable to resolve it - and told me I needed to report the issue on a site the called the "VOICE" in order for the MS Software Engineers to pay attention to it.įinally 2 days ago because of other issues I was experiencing with Outlook - I decided to:ġ. This problem started to rear it's head approximately early January 2021 for me. I prefer to use Outlook and Teams locally installed on my PC. I run the latest version of Windows 10 64 bit. I have multiple email boxes and shares folders that I attach to on Exchange Online. I run Office 365 latest versions (I have 32 bit Outlook installed) assuming the issue is the same for 64bit. ost/.pst file on your PC: I can only let you know what my set up is and what I did that seems to have reliably resolved the issue: I didn't move to Google Office! 8))Īlthough I am not able to tell you exactly what in the code caused the issue (that's for Microsoft engineering team to figure out), I can say that it has everything to do with local caching of Outlook files. We do not sell your information to any third parties.All - I resolved the problem (for myself anyway).Īnd no. The information we gather or process is used solely for the core functionality of Speed Dial 2 and to improve the quality of our service. This will show Speed Dial 2 every time your open a new tab. Note: For the best experience, after installing Speed Dial 2, click the ‘Keep it’ button on the ‘Change back to Google’ notification. Private and secure - we don’t share or sell your data.Synchronization with other computers and mobile devices.Collaborate and share a group of bookmarks with your friends.Beautiful themes and powerful customization.Easy access to bookmarks and recently closed tabs.Save unlimited number of your favorite websites and organize them into groups.? Used by professionals from leading tech companies ? Trusted by 500,000 happy users around the world ? More than 10 years in the Chrome Web Store ? Acclaimed
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